Privacy policy

Last updated: January 17, 2026

Soodnesoojus operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address
Financial information including payment card details, transaction details, form of payment, payment confirmation, and other payment-related information
Account information including your username, password, security questions, preferences, and settings
Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions
Communications with us including information you provide when contacting customer support
Device information including information about your device, browser, network connection, IP address, and other unique identifiers
Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, or otherwise provide information
Automatically through the Services, including through cookies and similar technologies
From service providers that assist us with operating the Services
From partners or other third parties, where permitted by law

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, remember preferences, enable reviews, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications and show advertisements related to products or services that may interest you, based on your activity and preferences.

Security and Fraud Prevention

To authenticate accounts, process payments securely, detect and prevent fraud or malicious activity, and protect the integrity of our Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

To comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With service providers who perform services on our behalf (such as payment processing, IT support, analytics, fulfillment, shipping, and customer service)
With business and marketing partners for advertising and promotional purposes, in accordance with applicable law
When you request or consent to the disclosure, such as for shipping or social media integrations
With affiliates or within our corporate group
In connection with a business transaction (such as a merger, sale, or bankruptcy)
To comply with legal obligations or protect our rights, users, or Services

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

No security measures are completely secure, and we cannot guarantee absolute protection. Information retention depends on factors such as account maintenance, legal requirements, dispute resolution, and policy enforcement.

Your Rights and Choices

Depending on where you live, you may have rights including:

Right to access your personal information
Right to delete your personal information
Right to correct inaccurate information
Right to data portability
Right to manage marketing communications

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict processing and withdraw consent where applicable.

You may exercise your rights by contacting us using the details below. We may need to verify your identity before fulfilling your request.

Complaints

If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on legally approved transfer mechanisms to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: soodnesoojus@gmail.com
Address: Lagedi, Kuuse 2a, Lagedi, 75303, Estonia

For the purposes of applicable data protection laws, Soodnesoojus is the data controller of your personal information.